Devonport Chocolates was a family run business for 30 years before Sarah took over the business 14 months ago. Everything was going alright for the business since the takeover, until they were hit with their first natural disaster this year.
Sarah discusses how having a plan to be prepared helped them get through the Auckland flooding and how they plan to update their plan to ensure they can continue doing business in future events.
“We had to reflect back on our BCP and put that in action so that we could go forward and make sure we could still supply quality chocolates for our customers“.Sarah Gardner
Watch Episode 2
Retail NZ is pleased to present this video in conjunction with Activate Business Community.
With our How-To Retail series, we delve into the journeys of New Zealand’s great retailers. Undeniably, the people we interview are doing it right.
We hope you have enjoyed our How-To Retail: Building Resilience Edition video series. If you want to hear more from inspiring retailers around New Zealand, take a look at our other editions, How-To Retail and How-To Retail: Recovery Edition.
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